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Giving Kudos To Employees

Tuesday, April 1, 2008

(GIFTBEAT)Remember to give your employees kudos and acknowledge the important role they play in making your business a success, says Chester Elton, coauthor of The New York Times best seller, "The Carrot Principle: How the Best Managers Use Recognition to Engage Their People, Retain Talent, and Accelerate Performance." Not only will that recognition make staffers feel good about your store and the work they do, but they're also more likely to be loyal, long-term employees.

Here, some tips from Elton's best-selling book:

On a new employee's first day, present the person with a card signed by everybody on the team, welcoming her aboard.

During peak selling seasons, treat employees to special perks like a catered lunch or ice cream cones. Or greet employees at the door in the morning with a hot cup of coffee. Tell them you are glad to see them.

When resources get tight, you might think about cutting back on recognition. Don't. Recognition is what motivates and energizes employees to make things happen. Stepping up recognition in tough times sends the strong message that you trust in employees' ability to turn things around.

To keep motivation at its peak, celebrate service anniversaries as close to the actual day as possible, and publicly in a small group of peers. You may want to recognize again at an annual banquet, but the celebration on the date is essential.

How do you recognize a poor performer? Carefully. The idea is to praise even the smallest movement toward valued behavior.

To purchase a copy of "The Carrot Principle," log on to

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